top of page

Terms & Conditions

SOUL SUITE 412

FOR COACHING CLIENTS

PURPOSE OF THE AGREEMENT WITH COACH CRYSTAL

  1. The Purpose of this Agreement is to enter a coaching relationship between the Coach and the Client, where the Coach will train the Client and cultivate his/ her personal, professional, and/ or business goals.

  2.  The Coach will also create a plan to carry out the goals mentioned in the Agreement to maximize the Client’s personal and/or professional potential.

 

TERM

This Agreement shall enter into force on the agreed date by the Parties. 

This Agreement may be renewed only by the written consent of the Parties.

PROCEDURE

The time of the coaching meetings will be determined by Coach and Client based on a scheduled appointment online. If the Coach utilizes any other time for a scheduled call, Client will be notified prior to the scheduled appointment time.

 

RESPONSIBILITIES AND DUTIES OF THE COACH TOWARD THE CLIENT

 

     1. To partner with the Client and offer mindset management techniques to retrain the brain.

     2. To be attentive in all sessions conducted and to the Client’s goal planning.

     3. Develop pinpoint strategies founded on Christian values based on the review of the Client’s intake assessment.

     4. Challenge Client including but not limited to offering fresh perspectives, make requests (with an understanding that the

         Client can refuse at any time to participate), assigning homework, and acknowledge Client’s victories.

     5. Guarantee utmost confidentiality (to the fullest extent of the law, and so long as I don’t fear for the Client’s or another’s

         safety.)

 

DISCLAIMER: I am not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions. If any issues come up for you that should be handled by a licensed therapist or physician, I insist that you must attend to your health by contacting the appropriate professional.

If the Client becomes irate at any time, the coach has the right to end the contract immediately without prior notice. 

 

 

RESPONSIBLITIES AND DUTIES OF THE CLIENT TOWARDS THE COACH

     1. I, as the Client will commit to see it through until the finish line. However, during this journey, if I desire to end it, I will give

        the Coach a two weeks’ notice. (NO REFUNDS)

     2. I, as the Client am motivated and committed to taking action on my determined journey. I realize that anything less than

         my intentional full participation will not lead to my success.

     3. I, as the Client accept full responsibility for myself and any actions I take that may result in this journey.

     4. I, as the Client agree to honor my scheduled session times.

     5. I, as the Client am solely responsible for creating and implementing his/her own physical, mental and emotional well-

         being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her

         coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or

         responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client

         understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat

         any mental disorder or medical disease.

     6. I, as the Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined

         by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling,

         psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal,

         medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent

         professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended

         that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship

         agreed upon by the Client and the Coach.

     ​7. I, as the Client agree to honor all of my financial agreement as well as any add -ons that will be discussed before any

         additional agreements are determined during my time with Coach Crystal Billingsley.

     8.I, as the Client understand that in order to enhance the coaching relationship, the Client agrees to communicate

         honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

     9. I, as a Client have read and agree with the Guidelines and the Agreement.

 

PAYMENT FOR SERVICES

 

The Client will pay the Coach an amount disclosed for the performance of the Services (hereinafter referred to as “the Fee”).  The Fee is to be paid in full before the commencement of Services. The calls/ meetings shall 45 minutes. Coach Crystal Billingsley reserves the right to alter rates and/or services at any time with discretion. If rates change before an agreement has been signed and dated, the prevailing rates will apply.  No refunds are applicable.

 -  Whereas the Coach will invoice the Client based on the duration of the specified coaching package and/ or duration of the coaching sessions on the final business day of the first full month after the Coach’s initial assignment and at the end of each month thereafter.

 

CONFIDENTIALITY

All terms and conditions of this Agreement and any materials provided during the term of the Agreement must be kept confidential by the Client, unless the disclosure is required pursuant to process of law.

Disclosing or using this information for any purpose beyond the scope of this Agreement, or beyond the exceptions set forth above, is expressly forbidden without the prior consent of the Coach.

 

CANCELLATION POLICY

 Whereas the Client agrees that it is his/her responsibility to notify the Coach 48 hours prior to engaging in the scheduled calls and/or meetings. Cancellations are non-refundable. The Coach will attempt in good faith to reschedule the missed meeting.

 

INTELLECTUAL PROPERTY

Hereby, the Client agrees that any intellectual property provided to him/her by the Coach will remain the sole property of the Coach, including, but not limited to, copyrights, patents, trade secret rights, and other intellectual property rights associated with any ideas, concepts, techniques, inventions, processes, works of authorship, confidential information or trade secrets.

 

EXCLUSIVITY

 The Parties agree that this Agreement is not an exclusive arrangement and that the Coach is entitled to enter into other similar agreements with other clients.

 

LIMITATION OF LIABILITY

In no event shall the Coach be liable for any damages for any indirect, consequential or special damages. - The Coach, hereby, makes no guarantees, representations or warranties of any kind or nature, express or implied, with respect to the coaching services negotiated, agreed upon and rendered.

 

 SEVERABILITY

 In the event that any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, then the remaining provisions will remain in force in accordance with the Parties’ intention.

 

 

 ALTERNATIVE DISPUTE RESOLUTION

 Any dispute or difference whatsoever arising out of or in connection with this Agreement shall be submitted to any of the following: arbitration/mediation/negotiation in accordance with, and subject to the law.

 

ATTORNEY FEES

In the event of any dispute between the Parties concerning the terms and provisions of this Agreement, the party prevailing in such dispute shall be entitled to collect from the other party all costs incurred in such dispute, including reasonable attorneys’ fees.

 

ENTIRE AGREEMENT

 This Agreement contains the entire agreement and understanding among the Parties hereto with respect to the subject matter hereof, and supersedes all prior agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance and/or usage of the trade inconsistent with any of the terms hereof.

 AMENDMENTS

The Parties agree that any amendments made to this Agreement must be in writing, where they must be signed by both Parties to this Agreement.

As such, any amendments made by the Parties will be applied to this Agreement.

HOW DO YOU TERMINATE A COACHING CONTRACT?
- Termination Either the Client or the Coach may terminate this Agreement at any time with 2
weeks written notice. Client agrees to compensate the Coach for all coaching services rendered
through and including the effective date of termination of the coaching relationship.
- If the Client becomes irate at any time, the coach has the right to end the
contract immediately without prior notice.

COURTESY NOTE:

If I ever say or do anything that upsets you or doesn’t feel right, please bring it to my attention so that we can resolve it as soon as possible. My objective is to be fully open, honest, real and trusting in our communication styles. We should both realize that communication via telephone or email entails extra challenges since we cannot see body language, facial expressions, etc. Therefore, we give each other plenty of latitude, and promptly ask for clarification if there is a misconnection.

HOW TO CONTACT US

Should you have any questions or concerns about these privacy policies, please send us an email at email

Outside visitors have the right to view, but NOT to re-distribute, revise, claim, re-post, modify, re-use, print any work shown on www.soulsuite412.com or related social media sites. 

 

USE OF COOKIES:

What are cookies? Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. 

Cookies are used for the following reasons:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To ensure our platform is secure and safe to use. 

Cookie Name
Purpose
Duration
Cookie Type
XSRF-TOKEN
Used for security reasons
Session
Essential
hs
Used for security reasons
Session
Essential
svSession
Used in connection with user login
12 months
Essential
SSR-caching
Used to indicate the system from which the site was rendered
1 minute
Essential
_wixCIDX
Used for system monitoring/debugging
3 months
Essential
_wix_browser_sess
Used for system monitoring/debugging
Session
Essential
consent-policy
Used for cookie banner parameters
12 months
Essential
smSession
Used to identify logged in site members
Session
Essential
TS*
Used for security and anti-fraud reasons
Session
Essential
bSession
Used for system effectiveness measurement
30 minutes
Essential
fedops.logger.X
Used for stability/effectiveness measurement
12 months
Essential
wixLanguage
Used on multilingual websites to save user language preference
12 months
Functional
bottom of page